Our support organization is part of a
worldwide network of systems, services and passionate people designed to ensure
that our customers receive the highest quality customer service and technical support.
The following provides information on the many ways we are here to support you.
- Support Policies: Covers such areas
as support on older software, free installation support, global support, and cooperative
- How Support Works: Instructions on what
to do before you log a case, how to log and/or escalate a case, resolving your cases,
- Support Center Holidays: Observed holidays
for regional support centers for your reference.